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How to Fix a MacBook Stuck on White Screen

Using MacBook, it is inevitable that there will be some problems, such as the white screen after the MacBook is turned on. How can I fix MacBook Air (2011) that is stuck on a white screen? My MacBook pro stuck on white screen, it may be a software conflict of your MacOS or a hardware problem. You can try to solve it in several ways in this article.


Just like the blue screen of death on Windows computer, if the MacBook driver is incompatible, or some applications fail to activate, the MacBook pro stuck on white screen.

1. Restart Your MacBook

All you have to do is press the power button for a few seconds until the computer turns off. Please disconnect all connections first, including peripherals with Bluetooth or other device. Then press the power button of the MacBook to start it and see if the problem is resolved.

2. Try toEnter Safe Mode

2.1 Turn off the MacBook.

2.2 Press the power button. After hearing the start-up sound, press and hold the Shift key immediately.

2.3 When you see the grey Apple icon and the progress indicator (looks like a spinning gear), release the Shift key.

2.4 During the start-up of Mac OS X v10.4 or later, you will see"Safe Boot" in the login window, even if it is a normal automatic login. During the start-up of Mac OS X v10.2 to v10.3.9, you will see"Safe Boot" on the Mac OS X start up screen.


If the MacBook pro white screen with apple logo after safe mode, the problem may be the start up item. You should close unnecessary application start-up items, remove applications recently installed and make sure that other application is the latest version.

3. White Screen of Death on MacBook after Replacing the Hardware

Reset NVRAM, the method to reset NVRAM:

-Shut down the MacBook.

-Find the following keys on the keyboard: Command (), Option, P and R.

-Turn on the MacBook.

-Press and hold the Command-Option-P-R keys immediately after hearing the start-up sound.

-Press and hold these buttons until the computer restarts, then you will hear the start-up sound again.

-Release these buttons.


The information stored in NVRAM includes: speaker volume, screen resolution, boot disk selection, and recent kernel crash information (if any).The cause of the problem with MacBook is that the hardware information in NVRAM is still the previous, so after booting, it repeatedly searched for the correspondence according to the previous information, which caused the MacBook screen to stay in a white screen state for a long time. This problem can be solved after resetting the NVRAM.

4. Reset SMC

1. Turn off the computer.

2. Connect the MagSafe power adapter to the power source and MacBook (if not already connected).

3. On the keyboard, press the (left) Shift-Control-Option key and the power button at the same time.

4. Release all keys and the power button at the same time.

5. Press the power button to turn on the computer.

The LED indicator on the MagSafe power adapter may change state or turnoff when the SMC is reset.

5. Check the Screen and Hardware

You can connect an external screen to check whether your MacBook screen has a problem. If the external monitor displays normally, there is a problem with the screen and you need to change the screen to solve the problem.Conversely, if your external monitor also shows white, it means that there is a problem with the graphics card or motherboard.

6. Reinstall macOS

If the above solutions fail to solve the problem of the white screen of MacBook start-up, it is recommended that you back up your data and reinstall the macOS.

1. After pressing the power button to turn on the MacBook or after the MacBook starts, press and hold the Command-R or some other macOS recovery key combination on the keyboard.

2. Continue to hold these keys until you see the Apple logo or the spinning gear. If you start the macOS recovery via the Internet, you will see a spinning gear that is downloading "macOS Utilities" during start-up.If you see the Apple logo or go to "macOS Utilities" directly,continue to try the following steps.

3. In "macOS Utilities", it is recommended that you refer to"How to reinstall macOS from macOS recovery" to reinstall macOS.


After reinstalling the MacOS, the MacBook still "white screen of death" state may have MacBook pro white screen hardware issue that need to be resolved by Apple or an authorized servicer.

That's it, Encountering MacBook stuck on white screen will cause you unable to use the computer and delay your work. How do i fix the MacBook white screen of death? Fortunately, we have found some quick ways to detect and solve the problem, including MacBook stuck on white screen after start-up. You can try the above options one by one.


For more APPLE MacBook troubleshooting and MacBook repair spare accessories, fan adapter and MacBook keyboard, please refer to the latest news of the laptop accessories wholesaler GEMWON.

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How to Fix My Computer is Stuck in Sleep Mode

After putting my PC to sleep, I cannot wake it up, and my keyboard, mouse and monitor are unresponsive. There is no display on the monitor, and the keyboard and mouse behave as if they are not connected, as if they are stuck.

I received this question from my customer. The following is how to fix a laptop stuck in sleep mode?


1. Force Restart Laptop

Unplug your computer power, if it is a laptop, remove the battery.

Press and hold the power button for 30 seconds.

Plugin the power of your computer and start to see if it can start normal.

2. Software that May Cause Computer Freeze When Waking up from Sleep

2.1 Go to the brand official website and download and update your power management and graphics driver. This problem may occur if you use the wrong or outdated device driver. Therefore, you should update the driver to see if it can solve your problem.

2.2 Turn off fast startup

a. Move the mouse to the "battery" icon, right click and select"Power Options" in the pop-up menu.

b. Click "change plan settings" of Current power plan and select"Change settings that are currently unavailable".

c. Uncheck "Enable Fast Startup (recommended)" and "Save Changes".


3. Disable Intel Management Engine Interface

If you still cannot solve laptop freezes when going to sleep windows 10 after trying the above methods, it is not a problem with the graphics driver. There may be a problem with the driver of the Intel Management Engine Interface.

Right Click "This Computer" - "Manage"

Find the device manager from the system tools managed by the computer

From the device list on the right, find the system device - Intel Management, and right-click to choose update or to disable the device.


4. Windows 10 Sleep Settings

4.1 Use the shortcut [win] +  to open [Settings] and find [System] and click to enter.

4.2 Find [Power and Sleep] on the left, and change both options on the right to[Never].

4.3 Open power plan settings.

4.4 Select [Change plan settings].

4.5 In the pop-up window, click [Change advanced power settings]

Double-click"Sleep", then set "Allow Hybrid Sleep" to "Off",and set "Allow Wake Timers" to "Enable".

4.6 Click Apply.

4.7 Restart the computer and test.


5. Use Command to Restart Windows Sleep Mode

Hibernation is a power saving mode, it will interfere with sleep mode and cause the laptop to be unable to wake up from sleep mode. Therefore, we can try to disable and enable the feature to see if it solves the problem.

On the keyboard, press the [win] key, and then type "CMD", right click "Run as Administrator".

Type the following command and press Enter after each line:

powercfg.exe/hibernate off

powercfg.exe/hibernate on

Try to turn it off or on to check which state can solve your laptop that Won't Wake Up.


6. ModifyComputer Policy

Shortcut key [win] + [r] pops up [Run], enter [gpedit.msc] and click[OK]

In the opened [Local Computer Policy], expand [Administrative Templates]- [System] - [Hard Disk NV Cache], click to open, and select all the 4 unconfigured options on the right Enable and restart the computer.

7. MacBook Won't Wake up from Sleep

After MacBook is hibernating, Wi-Fi can't connect, freeze, turn on. The first solution can try to upgrade the windows and applications.

Reset SMC

SMC controls on Intel-based MacBook,such as battery management, power management, hardware control, etc.

8. Reset NVRAM

How to reset NVRAM?

Turn off your MacBook, then turn it on and immediately press and hold the following four keys simultaneously: Option, Command, P, and R. You can release these keys after about 20 seconds, during which time your MacBook may appear to be restarting. After hearing startup sounds, you can release these keys.


Disconnect external devices (except Apple keyboard, mouse, and monitor). If this solves the problem, please reconnect the devices one by one. Test every time you connect a device until you find a device that prevents sleep.

9. Start in Safe Mode

Start or restart your MacBook, then hold down the Shift key as soon as the MacBook starts. When you see the login window, release this button and log in to your MacBook. You may be asked to log in again. In the first or second login window, you should see "Safe Boot" in the upper right corner of the window. Put your MacBook into hibernation mode in safe mode. If the problem no longer occurs in safe mode, restart your MacBook normally to exit safe mode. Then test again for the problem. The problem may be resolved at this time.


If the problem still after exiting safe mode, the problem may be the startup item. You should close unnecessary application startup items, remove applications and make sure that your application is the latest.

The Bottom Line:

The above fix has helped other users solve their problems. Just follow the 9 solutions in the list and hope you have solved the problem that computer freezes when going to sleep windows 10.

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How to Fix Shutdown Doesn't Shut off the Laptop

How to Fix Laptop Adapter and Power Cord

Maybe you will encounter some laptop charging, such as laptop charging intermittently of the laptop battery, poor adapter contact, or external damage to the power cord. What should I do if the laptop power cord is broken? This article takes you to do some simple operations for repairing your laptop power cord.


How to Check if Laptop Power Cord is Working?

1. First check whether the power outlet connected to the notebook is in poor contact. If it is bad contact, just plug it in again or replace the power socket. If it is not, you can check the others.

2. You need to check whether the laptop power cord and the adapter are tightly connected. If it is not fully inserted, it may also cause a problem of poor contact, resulting in the computer can't connect to the power supply. In this case, simply reinsert the power cord and the laptop adapter.

3. Check if the power cord of the adapter is damaged. Notebooks are often carried out, and the incorrect power cord storage method may cause damage to the power cord.

4. Check whether the adapter is damaged. You can judge whether the adapter has been damaged by listening for noise or smell of burning. If the adapter is damaged, you only need to replace it. Check the indicator light of the power adapter. If the indicator light is on, it is generally considered that there is no problem from the power supply to the adapter. It is recommended to use the original adapter.Of course, you can also use a universal adapter, but you should pay attention to whether the power and the interface match. In general, the common adapters are 45w, 65w, 90w, 135w, 180w, and the interface types are square and round holes.

5. If you confirm that the power outlet and laptop are normal by the above method, it can be inferred that the laptop motherboard or other main components are damaged (such as power-on circuit failure). In this case, more professional inspection and maintenance are required.


How to Deal with Damaged Adapter Power Cord?

Part 1: Buy an original adapter, you only need to spend less than $10 US to get a new power cord or even an adapter. You can search for the notebook parts you need in the GEMWON online store, and then just place the order.

We will arrange delivery for you asap. GEMWON is an online shopping store for wholesale notebook accessories. More laptop spare part,laptop keyboards, fans, and MacBook Apple adapters can be found here.


Part 2: The best way is to reduce the broken part, and then re-wire. This method is suitable for all the same problem, whether it is HP, Dell, Toshiba, other brand notebooks, or MacBook. Here are some steps to repair the broken power cord of MacBook to show you how to repair the broken laptop power cord.

What you need:

Welding tools


Needle nose pliers

Wire stripper


Heat shrinkable tube or electrical tape


1. Cut the wire, and then disassemble the power adapter, and use 4 crowbars to complete the work.



Since the power adapter has no screws,it can be easily removed by prying it open slowly.

2. Subtract the damaged wire, we can see that it is not difficult to repair the wire, only 2 wires.


3.Retain the fixed line card, if it is not retained, it will cause the wire to loosen, which may cause accident and dangers.


4. Wrap excess wires with electrical tape.


5. Remove the wire from the original adapter and solder the new wire. Be careful, don't hurt other components, if you make a mistake, it may short-circuit, burn the adapter or even the computer.


6. Reinstall the cover of the power adapter. Completed the repair the bad power cord.


The Bottom Line:

Laptop adapters are often used in our lives and work. Once it fails, it cannot be repaired in time and will cause some losses. The above are some simple troubleshooting solutions to fix and repair broken laptop power cord. If you have any problems, welcome to discuss with us.

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Why MacBook Charger Can not Charger

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The Best Screwdriver Set to Repair a Laptop

If you want to repair your laptop or mobile phone, the following laptop repair tools will be very useful. This article will introduce you some professional laptop repair tools. The choice the best screwdriver set for computers does not only depend on the price, high-quality tools will make your repair easier.


What are the tools for repairing laptops?

Multimeters- Electrical Testers

Universal instrument, it can test many things, such as voltage and current. We can use a multimeters to test,according to the value to determine whether some of the current components are working properly.



Repair tools can be used when repairing many things. When repairing a laptop, you must open the back cover of the laptop. At this time, you must use a screwdriver of the corresponding model to do that.


Tweezers are also a must-have tool for repairing laptop computers. Its main function is to grip components.You can choose tweezers with anti-static function for greater safety.


For this tool, the main function is the zoom fine parts. You can use a magnifying glass to observe and solder some chips and circuits that are not clear during the repair of the laptop.


In the specific process of repairing laptop computers, there are many repair tools that may be used, and for different brands of laptop computers, different tools may use.

How to Buy the Best Computer Tool Kit 2020?


There are two types of screwdriver that we often use when repairing laptops: 4mm (1/8) and 6.35mm(1/4), and 4mm precision bit is generally used for dismantling digital products.


According to the head type, the head can be divided into a slot, Philips, star, Torx, square head, Triangle head,etc., to correspond to different screws. The specifications are generally expressed by letters and numbers, there are PH000, PH00, PH0, PH1, PH2, thestar head generally has T1, T2, T3, T4, T5, T6, T7, T8, etc., the smaller the number, the smaller the size.



Screwdrivers generally use three alloys of 45#, CR-V and S2.

CR-V is chromium-vanadium steel,CR is chromium, V is vanadium, chromium-vanadium steel is an alloy tool steel and the hardness after heat treatment is above HRC60.

S2 is an impact-resistant alloy tool steel added with carbon-silicon-manganese, phosphorus-sulfur-chromium,nickel-copper-aluminium, and vanadium alloy elements. The hardness after heat treatment is HRC58-62.

45# is also carbon steel, with a carbon content of 0.42-0.50%, it is cheap. It can get better cutting performance, and can obtain comprehensive mechanical properties such as higher strength and toughness. After quenching, the surface hardness can reach 45~-52HRC.

S2 is its impact resistance,strong torque, high hardness, and low stress, which is very suitable as a tool steel.

Non-slip and Magnetic

The top of the screwdriver also has a magnetic attraction, and the removed screw can be temporarily adsorbed onit to prevent the screw from being dropped to the ground and lost when it is removed.


The handle is made of aluminium alloy, and a rubber anti-skid handle is designed in the middle section, which can effectively enhance the friction in use.

The 47-in-1 Screwdriver Bit Set has a depressible structure at the top. Open the switch to pop up a storage compartment, each screwdriver is attached to the kit box, which is convenient for the user to take out and more convenient to carry. The carefully designed magnetic drill bit can perfectly cooperate with the computer and mobile phone repair. Anti-static tweezers are sturdy and sharp, so it is easier to touch those hard-to-reach internal parts. Overall, this is a perfect computer repair kit.


For more laptop repair kit and pc network maintenance toolkit, your best choice is GEMWON professional laptop accessories wholesale mall. The most complete tools and affordable prices under $10 you can find there.

Tips for using the precision screwdriver set

If the handle is damaged, do not use it, as it may slip and hurt yourself.

Store the screwdriver in a cool, dry place to avoid damage.

You can also oil the metal parts to keep them in good condition.


How to choose best computer toolkit 2020 should be based on demand. This is not to say that the more accessories and it will be better. There are many screwdrivers with specifications that we don't need to use. The second is to choose S2 as much as possible. Of course, CRV has certain advantages in terms of price. For the design of the handle, choose the one with anti-skid design as much as possible.

How to Fix Shutdown Doesn't Shut off the Laptop

My laptop does not shutdown properly but it turns off its display. What’s the reason for this and what can I do to repair it? We received a question that laptop won't turn off after shutdown. The following steps to solve the problem. If you have this problem too, all solutions are similar.


What can I do if my Windows 10 Laptop Won't Shut Down?

When the power button is pressed,the Windows may be set to turn off the display only.

So, you need to change the "Choose what the power buttons do".

How change the power buttons do:

Open the control panel.

Click System and Security.

Under "Power Options", click the "Choose what the power buttons do" link.


Use the "Define power buttons" drop-down menu to select the operation: do nothing, sleep, hibernate, turn off the display.

Click the "Save Changes" at the bottom of the Window.


Driver update

Restart the computer, and then check for Windows updates.

In the search box on the taskbar, enter "Windows Update Settings ", and select "Check for updates."

Disable the "Fast Startup"

The mixed shutdown function of Windows 8 and Windows 10 (also called Fast Startup) is the main reason why Windows 10 won't shut down completely. By default, most laptops and desktop shave this feature.


How to Disable the "Fast Startup"

Turn off the fast startup function is to repair win 10 cannot be shut down. Disable Quick Start in Windows 10:

Step 1. Click the "Search" and select "Power and Sleep Settings."

Step 2. In the "Settings" window, scroll down and click "Other Power Settings". On the left side of the "Power Options" window, click "Choose what the power buttons do".

Step 3. Click the "Change currently available settings" and then allow you to change the shutdown settings.

Step 4. Uncheck "Turn on Fast Start (Recommended)" and then select "Save Changes".


Reset power plan to default settings

Shutting Down Doesn't Fully Shut Down Windows 10 may be cause power plan settings. If your laptop cannot be turned off, you need to do the following to reset the power plan to the default.

Open the control panel and go to the power options.

Find your current power plan and click "Change plan settings" next to it.

Click the "Restore Plan Default Settings" button. Click "Yes" to save the changes.


Try running the power troubleshooter

The power troubleshooter will automatically fix some common problems in the power plan.

Some users cannot shut down Windows 10 after update. If this happens, you can run the Windows troubleshooter to solve this problem.

Step 1. Click the "Start" button, and then type troubleshoot.

Step 2. In the results, select "Troubleshoot."

Step 3. Under the "Start and Run" section, click "Windows Update".

Step 4. Click "Run Troubleshooter".


Change BIOS Settings

Your Windows 10 may not be able to shut down due to BIOS problems. You can reset the BIOS to default. Since the method of resetting the BIOS depending on the motherboard manufacturer, you can check the manual to complete the operation.

If none of the methods described solve the "Shut Down a Windows 10 PC" problem, you should consult the official after-sales store.

How to perform a hard shutdown of windows 10?

Use the shutdown command prompt or the command from the PowerShell window to perform the shutdown.

Please open a command prompt or PowerShell window. For example, by searching for "Command Prompt" in the "Start" menu and right click to run as administrator.

Type the following command and press Enter:

shutdown /s /f /t 0

Test Power Adapter

When using the battery alone or the adapter alone, test whether the notebook can be shut down normally. If there is a failure in a certain situation, it means that you may need to replace the battery or adapter. For More Brand laptop battery and laptop adapter please refer to GEMWON laptop repair accessories.


The correct way to shut down the laptop is to click on the Windows "Start" button and then select "Shutdown" from the available options. However, sometimes the laptop shutdown but it only turns off display, you need to press and hold the power button to turn it off. Even if this method does not work, you can try above troubleshooting steps.

Related Articles:

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How to Fix Laptop Boot Loop

Laptop Camera Light is on but not Showing an Image

When using the laptop camera, the camera light is on, but the image is not displayed. This article analyzes the reasons and solutions for my laptop camera light is on but not working.


1. Is the camera cover turned off?

Check the lens cap.

Find the location of the camera on the laptop, usually above the display on the frame.

Check for the camera cover and whether it is closed. This is usually achieved with a plastic baffle.

Check whether the switch around the laptop has a wireless switch. If so, make sure that the switch is turned on.


2. Use the keyboard hotkey to enable the camera

Look for the camera icon on the laptop keyboard, usually F5 or F8.

Press to see if the camera is enabled.

If not, try to hold down the "Fn" key and the camera switch shortcut key. On the screen, you can see the icon showing the camera turning on or off.

Press the laptop Fn shortcut key to confirm that the notebook camera is turned on. It should be noted that the use of notebook Fn hotkeys requires driver support.

When the hotkey driver is installed correctly, laptop camera light on but camera won't turn off, you can enter the "Device Manager" and check whether the "Image Device" has an exclamation mark and other warning signs to confirm that the camera driver is operating correctly.


3. Check camera driver

Select the image device, right-click to uninstall device, and then install the downloaded image driver. It is recommended you install the official drivers provided by notebook manufacturers website to avoid camera driver’s compatibility issues.

Check if the driver is disabled in the "Device Manager". If it is disabled,please enable it.

Reinstall the camera driver.

Click the Windows button at the bottom left of the screen and enter "Device Manager".

From the list, expand "Imaging Devices."

You can try to install the camera driver.

Right-click the camera device, select "Update Driver", click "Browse my computer for driver software", click "let me pick from a list of available drivers on my computer", select "Image Device", and click Next.

Then restart the computer to check whether the problem is solved.


You can try to find your camera in "Device Manager"--"Image Devices".

Right click integrated camera, select "Disable"---- and then select "Enable".Or you can uninstall the current driver, right click and select uninstall.

After waiting for the camera driver to be uninstalled, restart the computer to reload the integrated camera driver that comes with the system.

4. Windows 8/10 open camera privacy

This application requires the appropriate permissions to use your camera, otherwise,you may see a line through it on the camera icon and the laptop camera not working.

Reason:In the camera application, the permission of the camera is set to off.


1.Open win 10 settings→ privacy→ camera, turn on "Allow apps to access your camera".

2.Select "Permissions" in the "Settings" menu.

3.In the "Permissions" menu, click to turn on the "Camera and microphone" option is on.

4.Restart the camera application and the camera can be used normally.


Device Management Application:

Some management software turns off the laptop camera, for example, Lenovo Vantage, Lenovo Settings application.

Open the Windows start menu, then type "Lenovo Vantage" and open it.

Click the menu icon in the upper right corner, and then click "My Device Settings".

At the top of the page, click on "Display & Camera".

Scroll down until the "Camera" section.

Set "Camera Privacy Mode" to "OFF".

For example, skype's camera.

At this time, you can exit your antivirus application, and then try to start the camera.

Go to Windows Start and select the Settings gear.

Select Privacy, then select Camera.

Under Choose which apps can access your camera, toggle Skype On.

Restart Skype and go to your Skype Audio & Video Settings to verify the correct device is selected within Skype.


5. Check your antivirus application

If you have installed some security tools on your computer and set the privacy protection, you may be blocked when you start the APP's camera, and the startup fails.

In the antivirus software settings, look for settings that prevent access to or use of the camera.

For help, visit the website of your antivirus software company.


If your camera not working in Windows 10, the driver may be missing after update.It may also be that your antivirus program is blocking the camera, your privacy settings do not allow certain applications to use the camera.

The Bottom Line:

You can solve laptop camera light on but not working according to the above troubleshooting. If you need more solutions for laptop equipment fault, please refer to GEMWON, GEMWON is committed to providing laptop repair parts keyboard, fan for HP/ASUS/DELL/MSI,etc.

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How to Fix Broken Hinge on Laptop

My Samsung np530u4bl has a broken hinge and black and white wire connected is broken. Howto fix broken hinge?  We received a question from the customer, which is a common problem in laptop repair cases. This article will guide you how to fix a laptop with broken hinges.


There may be two problems, one is loose screws, and the other is cracking of the screen hinge. Try to solve the problem by tightening the screws. The screen hinge can be tightened, and there are fastening screws inside the left and right screen hinge.

1. Buy laptop screen hinge

Purchase laptop replacement parts:contact us in the GEMWON mall to customize the screen hinge, or you can search for the model and part name on eBay or Google. The price is less than 10USD, supporting global sale.

Repair tools: screws or disassembly screwdriver kits can be purchased together.

If you choose to have the repair shop replace the damaged laptop hinge for you, laptop hinge repair cost will range from tens to 100 dollars.


2. How to replace the hinge on Dell Sony?

1. Turn off the laptop and disconnect the power adapter. Unplug any peripheral devices or drives connected to the laptop.

2. Turn off and flip the laptop.

3. Loosen the screws that secure the base cover to the bottom of the laptop. Put the bottom cover aside.

4. Remove all screws that secure the keyboard to the palm rest.

5. With the help of a flat-blade screwdriver, disconnect from the motherboard and carefully lift and remove the keyboard bezel.

6. If you find a hinged cover, remove the hinged cover, and then disconnect the cable that connects the motherboard to the screen.

7. Now, remove the screws that secure the screen to the laptop base, and then lift it carefully.

8. Unscrew the screws responsible for combining the two screen halves. With the help of your fingers, lift the front bezel, then remove video cable and remove the LCD screen from the cover.

9. Remove the screws fixed on the display cover, remove the broken hinge, and then replace it with a new kit.

10. Reverse assembly according to disassembly.


Replacing broken hinges of a laptop screen is roughly the same as the above steps, and it will be slightly different depending on the model.

Several case to change the screen hinge of the notebook screen:

1. Most of them are to disassemble the board cover above the keyboard, then remove the laptop battery, use a screw driver to remove the screw above the hinge, use tweezers, carefully knock on the left, remove the entire panel, you can see the screen hinge.

After removing the B case (the frame around the screen), use tweezers to take out the rubber gasket, remove the screw, and remove the frame from the inside out.

The screen hinge is normally connected to the frame around the screen, you need to remove it with a small Phillips screwdriver, remove the screen hinge, and then replace the new.


2. First remove the screen protector,remove the keyboard, and remove the screws on the back.

Remove the cover outside the screen hinge and remove the frame around the screen.

Use a screwdriver to remove the screen hinge and replace it with a new.

3. Remove the battery and remove all screws on the back.

Use tweezers to carefully open the keyboard, remove the screws under the keyboard, and remove the C case cover,which is around the keyboard.

When you see the screen hinge, you can replace it with a new one.


· The disassembly may vary depending on the laptop model.

· You may need to remove a set of screws from the bottom of the laptop chassis to release the keyboard. These screws are usually located inside or next to the battery compartment, so you need to remove the battery first.

· If you cannot remove the hinge or cannot find a replacement hinge for your notebook, you may need to replace the entire back cover. Or you choose to contact us, we will find the right laptop repair accessories for you.


As the screen and hinge opens and closes frequently, you will encounter some problems. For example, broken hinges may need to be repaired. But in some cases, you can solve the problem yourself.You can easily fix the laptop hinge and save dell laptop hinge repair cost.

Related Articles:

How to Repair Toshiba Laptop Hinge

How to Fix Broken Computer Screen

How to Apply Thermal Paste Laptop

The CPU introduces heat into the heat fan through thermal grease to achieve heat dissipation. When the CPU heat is too high, the laptop will have blue screen, freeze, restart and other phenomena. Replacing the thermal grease can effectively solve this problem. So how to apply thermal paste to GPU CPU?


1. Thermal paste

Thermal paste is also called thermal silicon, CPU paste, heatsink paste, etc. Thermal paste is an accessory with multiple effects of lubricant + heat conduction + heat dissipation. Its real role is to increase the better adhesion between the CPU and the heat sink.

2. Preparations before replacing thermal paste

Tools for replacing thermal paste: thermal paste, paper, cotton pads, alcohol

A clean cotton cloth or cotton ball should be used for cleaning and wiped carefully. If there are some stains that cannot be wiped off, you can use some easily volatile liquids, such as alcohol. When using these liquids, just a little damp cotton cloth or cotton ball to wipe.



After disassembling the laptop. Unscrew the screws that can be seen on the back and then just slowly open the back cover from the gap.

Disconnect the fan cable.

Generally, there will be adhesion between the fan and the copper tube.You can cut it with a knife first, then unplug the power cord of laptop fan, unscrew all the screws on the fan, and remove the dust on the fan with a brush.

Remove CPU,GPU, laptop fan

Remove the thermally conductive copper tube. The thermally conductive copper tube, heat sink, the CPU and graphics card are connected together. There will be several screws on the metal. Make sure to loosen each screw and then gently pull it away.

At this time, you can see the CPU and graphics card, the grey solid above is thermal paste that needs cleaning.

3. Notebook thermal paste replacement

1. In addition to the CPU, the GPU needs to be replaced (if the notebook has a dedicated graphics card). First disassemble the machine and remove the radiator. Before applying the thermal paste, clean the original thermal paste or silicone on the radiator and the chip and then apply it.

2. Use paper to remove the residual thermal paste on the surface of the radiator.

3. Be careful when cleaning the thermal paste, don't scratch the chip.


4. Clean the thermal paste on the surface of the chip with a soft cloth such as a lens cloth.

5. Squeeze the pea-sized thermal paste in the middle of the chip.


6. Use a small spatula or rubber finger sleeve to spread the thermal paste evenly, and install the radiator.

If the thermal paste sticker is used, after the first step of cleaning, the thermal paste is applied to the surface of the chip, and the protective paste on the other side is torn off. If the area of the thermal paste sticker is larger than the chip, to cut off the excess before attaching.


When reassembling, please carefully place the heat sink on the GPU. Make sure that all screw holes on the heat sink are above the board holes.

Place the heat sink, CPU, and GPU correctly.

Connect the fan cable and place the GPU with the laptop fan on the board.

Mounting screws.


After the apply thermal paste, it is recommended that you run some programs or games with a large load to allow the grease to fully melt and fill the gap between the chip and the heat sink to achieve the best heat dissipation.

Thermal paste is to make up for the gap between the fan and the CPU. It is to increase the contact area, and it does not have a heat dissipation function. It should be as thin as possible. If the applied thickness is not suitable, it will affect the heat dissipation of the notebook cooling system.

4. Laptop thermal paste replacement cost

If the notebook is still under warranty, you need to get it to the official repair shop to clean it, usually about 20USD.

If it is not in the warranty period, if you take it to the repair shop to clean the dust and change thermal paste,according to the difficulty of disassembly, it is generally more than 30USD.

In fact, it is very easy to replace the thermal compound paste. If you have a screwdriver and you can buy a new of heat sink paste for less than US$10, you can replace it yourself.

If the important parts of your notebook are broken, let the store help you clean and replace it with heatsink past when repairing.

5. How often replace the thermal paste on your laptop?

In most cases, you need to perform good dust removal work, so please use a can of air compressor every 6 months or so, and then blow it. Generally, thermal paste can be used for about 2 years. If the CPU temperature is found to increase, you may also need to consider reapplying thermal paste.

6. What laptop thermal paste price to buy?

When buying thermal paste, look for thermal paste with high thermal conductivity. Thermal conductivity (W/MK)is the ability of a material to transfer heat. Higher conductivity means better cooling. More laptop repair kits, replacement of silicone grease,and replacement parts can purchase at the GEMWON wholesale mall.

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Laptop is Freezing While I Plug the Charger

it started to freeze or restart after some minutes connected to AC power, in battery it works nice, and it'sable to recharge the battery when turned off. Why does my laptop freeze when I plug the charger in?


How to fix a notebook that freezes when plugged to AC power?

Replace the adapter to test

PC freezes after plugging in adapter. In fact, when the damage is due to damaged adapter, damaged power port or main circuit failure, this problem often occurs. Before starting the repair process, you can try the following replacement test.

Try to connect another adapter to the PC or connect this adapter to another computer to check if the same problem occurs. So, you can identify the parts that may be malfunctioning.

Update Power Management Driver

Windows 10 crashes when  laptop is connected to charger, you can update the drivers on your computer.Windows Update automatically updates some drivers, so make sure to run the driver before performing the following steps.

1. Right-click the computer and select "Manage"

2. In the next window that appears, select "Device Manager"

3. From the "Device Manager" menu, expand the categories that require driver updates

4. Open the Batteries category


5. Click "Search automatically for updated driver software"


6. If no update is available for this way, you can visit the device manufacturer's website after clicking device properties and paying attention to the driver information. Follow the instructions on the website to search for the latest version of the program and install it manually.

Run power troubleshooter

Press the Windows key, then type "Troubleshoot" and press Enter.

Select "View All"on the left panel and run the "Power" troubleshooter from the list to see if it works.

Click Advanced, and then click Automatically apply repair. Also make sure to select "Run as administrator".

Click Next, and then follow the instructions on the screen to complete the troubleshooting process.

Test if the problem is fixed.


Start Windows 10 in Safe Mode

Start Windows with a clean boot by using minimal drivers and startup programs.This helps eliminate software conflicts that occur when installing or running programs to test whether a third-party program or conflict caused the laptop to freeze when plugged into the adapter.

There is a post: How to perform a clean boot in Windows


Start windows 10 safe mode

Press the "Windows +I" on the keyboard to open "Settings." If it doesn't work,select the "Start" button and then "Settings."

Select "Update and Security"> "Restore."

Under "Advanced startup", select "Restart now".

After the computer restarts to the "Choose an option" screen, select "Troubleshoot">"Advanced Options"> "Startup Settings">"Restart".

After the computer restarts, you will see a list of options. Select "4" or press "F4" to start the computer safe mode. Or, if you need to use the Internet,select "5" or press "F5" to enter "Network safe mode".

After entering safe mode, plug in the adapter to test if the notebook freezes.

Whether overheat protection

Use temperature monitoring software to observe whether the laptop is at a relatively high temperature when it crashes. It may be CPU overheating protection. If the notebook is not using power adapter and temperature is high, CPU will automatically reduce the frequency to reduce the heat. If you suspect that the CPU temperature is high, it is recommended to replace the CPU & GPU thermal paste.

Update the laptop BIOS

Visit the laptop manufacturer support website. Follow the instructions on the website to install the latest version of bios. Observe whether the laptop plugged into the adapter freezes after updating the BIOS.

At GEMWON, you can buy DC jack of most notebook models. The wholesale price of DC power JACK is generally 0.5 USD. If you have a shop for laptop repairs, then GEMWON is the best choice for you.All the laptop parts you need can be bought at one time from us, shipped to the world, and each can enjoy the wholesale price.


The adapter needs to be replaced.The instability of the voltage and current of some low-quality or damaged internal components of the adapter will also cause the laptop to be short-circuited or the circuit is abnormal. If the input voltage and current are too high, the laptop may crash, so it is generally recommended to buy the original adapter.


When you plug in the adapter, a short circuit caused by the contact between the adapter and the metal part of the DC Jack causes the circuit abnormality of the motherboard or other components to cause laptop freezes when plugged in windows 10.

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How to Fix Windows 10 Screen Scroll Uncontrollably

“I am struggling with the uncontrollable scroll issue what is causing this?”  We have received many reports from some users complaining about the uncontrollable scrolling and other issues in windows. For users who are troubled by this problem, please the detailed tutorial for how to fix windows 10 scrolling by itself?


We need to determine whether the mouse hardware or system error.

Before you start troubleshooting Windows 10 itself, you can try the following:

Unplug the mouse, and then plug it back in a few minutes.

Plug the mouse into another USB port.

Make sure that the mouse cable is not damaged.

If you are using a wireless mouse, please check or replace the battery.

Make sure that there is no dirt blocking your scroll.

If the controller is plugged in at the same time as the mouse, unplug it. If using a wireless mouse, check the battery. When the battery power is low, the wireless mouse scroll stop working.

These tips can help you confirm that the mouse and USB port are working.

How to set the scroll in windows 10:

1. Right-click on the desktop and select Personalize.

2. After entering the settings, select the theme.

3. Then we switch to the [Mouse Cursor] at the top, and we can set the scroll.


If the error of scroll uncontrollably after windows 10 update and the mouse is good, so we conclude that there is a problem with the system settings.If it is a Bluetooth mouse, it is recommended to unplug the Bluetooth receiver from the computer and then plug it back and try to use it normally.

Press the "Win + I" key to open the Windows settings and click"Device

Click "Mouse and Touch pad" on the left to set the mouse.

Turn off the "Scroll inactive windows when I hover over them"setting.

After the setting is completed, you can log out or restart the windows 10 and you can view the web page normally without automatic scrolling.

Reinstall the driver:

Reinstall or update the mouse driver software because it may be damaged or outdated. Update the software by visiting the manufacturer's website.

Open the run window by pressing Win + R.

Type devmgmt.msc and press Enter to open the device manager.

Connect the mouse to the laptop, and then expand the mouse and other pointing devices.

In the list, right-click the faulty mouse, and then click Update Driver.

Windows will check if there are any pending updates. Follow the instructions on the screen to update any available mouse drivers.

After the update is complete, restart the computer.


Log on and off Windows users

Log off the local Windows user and log in to try to solve the Windows 10 automatic scrolling.

Open the start menu.

Click "Shutdown or Logout".

Then choose to log out.

On the login screen, select and log in to your account again.

Change background settings:

Does Windows 10 scroll down to the top of the window or file? Your background and accent colour settings may conflict.

Go to the desktop and right-click on the blank space, then select "Personalize".

Click "Colors" from the menu on the left.

Remove the check mark in "Automatically pick an accent colours from my background".

Since the slide background is constantly changing, the automatic accent colour must select a new colour each time. This will cause your window to refresh every time the background image changes.


Run the Windows troubleshooter:

The Windows troubleshooter can detect many problems with the system, including hardware and device problems.

Search the control panel and open the application.

Change the viewing mode to the large icon.

Select "Troubleshooting" from the options.

Click "Hardware and Sound".

Click on the "Hardware and Devices" option under the "Devices" section.

Wait for the troubleshooter to find and solve all problems.


Windows 10 scrolling blocked by other programs

Go to "Start" and "Control Panel". Select "Security Center" and click "Firewall Settings". Turn off the firewall, because sometimes the firewall will automatically or incorrectly block the mouse.

Run your antivirus program because the problem may be caused by a virus.If you don't have a good antivirus program, please download and install free antivirus programs such as AVG, Avira or Avast.

Remove any recently installed updates, patches or programs that may be causing the problem. The damaged file may have been installed and caused problems with the mouse.

  • Go to "Start" and "Control Panel".
  • Select "Program".
  • Select the last program you installed and click "Uninstall".
  • Use the mouse to see if the problem disappears.
  • Download and install the application again.

Check for windows updates

Driver updates can fix many problems, including scroll problems. Windows Update can update many drivers. To check for driver updates, search for and run Windows Update on the Start menu, and then click Check for Updates. After Windows Update finishes searching, click the link to view "Updates."


Conclusion: If there is no way to solve the uncontrollable down scrolling, your mouse wheel or touchpad may be damaged. In this case, you need to buy a replacement mouse or a replacement touchpad. GEMWON provides you with wholesale laptop accessories. You can buy touchpads for Dell,HP, and Toshiba.

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